02:26 13 Sep 23
Guys are awesome and super approachable. Being new to Vapes it was relieving to feel like they were there to help and very friendly.
21:23 06 Apr 23
Very knowledgeable and answered all my questions. Also great selection of juices and mods.
02:26 08 Mar 23
Absolutely love this store to find all good vape juices but beware some times their supply is out of date and do not taste fresh or of good quality. Still would recommend just don't go to the west des moines shop.. that's where most of the time it's expired and taste nasty.
03:26 22 Jan 23
Service was helpful and friendly.. clerk actually knew what he was talking about.
12:28 10 Jun 22
Great experiences at Central Iowa Vapors on Ashworth. Laid back atmosphere, knowledgeable employees, and great product stock. I've been able to get vape juice ordered when they are out of stock generally available within a couple of days. Employees have no problem talking shop about vaping and will answer all of your questions without pushing products or a particular brand. A little less selection than Merle Hay location, but definitely the best vape shop in West Des Moines.
13:47 26 May 22
Literally the cleanest store I've ever been too. Great atmosphere and the workers are great. Usually takes me 5 minutes to stop and get what I need.
01:11 06 Apr 22
The staff here has always been amazing. They go above and beyond for their customers. I encountered a small discrepancy in my visit today and the were immediately on they case! They got down to the root of the problem with empathy and kindness. This will forever be my go to store for efficient and friendly service. You guys are all Rockstars! Shout out to new Nate and Nick 👌❤️
18:24 03 Feb 22
I went to the WDM location on my lunch break to get some disposable vapes. I was immediately greeted enthusiastically by a salesman (not sure of the name, he was tall, skinny, and had shaggy hair) who was extremely helpful. He recommended great flavors and took the time to explain each brand. Thank you for the great recommendations and service, I'll be back!
01:51 19 Nov 21
For the past 5 years I have exclusively purchased all my vape needs from CIV locations - and I haven’t had a single negative experience at any of the locations. The customer service is outstanding and they always have what I need in stock (plus more lol.) Thank you CIV Team! 🙏😁
02:10 25 Aug 20
I came in to get a new device as mine just stopped charging. The lady that help me tonight( on 8/24/20) was outstanding. I’ve been going to ICV for 5yrs now and never experienced such Exceptional customer service. She was very knowledgeable and helped me out tremendously. She help me pick out a great little mod. Thank you and I’ll be returning again to this location.